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Meeting and greeting at the airport-1
Meeting and greeting at the airport-2
Meeting and greeting at the airport-3
On the way to the hotel-1
On the way to the hotel-2
Hotel English
Visiting a factory
Introduction to a company-1
Introduction to a company-2
Introduction to products
Inquires & offers-1
Inquires & offers-2
教学目标 能力目标：
①学生能知道去机场迎接初次见面的客户前需了解的信息
②能够单独胜任迎接新客户、问候及自我介绍。
③能在范听范读课文后回答与课文内容相关的问题和完成情景对话
知识目标：
①掌握迎接新客户需知道的信息点
②掌握关于介绍、自我介绍、初次见面问候的基本词汇及句型
③掌握公司名称、职位头衔的相关表达。
重点难点
①掌握迎接新客户需知道的信息点
②掌握关于介绍、自我介绍、初次见面问候的基本词汇及句型
项目任务
及
训练方法
①通过讨论让学生分析迎接新客户前须掌握的信息。
②让学生谈谈迎接客户时可与客户交谈的话题
③能范听对话，并就对话内容回答问题
④情景对话
作业布置 Preview conversations
教 具
课后小结 学生讨论积极，教学效果好
Teaching steps
Step 1 Lead-in ( 15’ )
Task 1 What should you prepare if you are assigned a task to meet your manager’s customer (you have never seen) with a driver at the airport?
After Ss discussion, summarize the points:
-Personal information for recognizing: most important: phone number
-Flight information
-A sign board with customer’s name
Task 2 What should you say after recognizing the customer?
to make sure he or she is the right person to meet:
Excuse me, are you…
If I’m not mistaken, you must be…
Introductions:
I’m…, from…
My name is…, our manager… sent me to airport to meet –
Greeting: How do you do!
Task 3 What can you talk about at the airport after greeting?
Step 2 Demonstration: (30’)
Task 1 Video Course (Meeting Mr. Prosley at the airport)
Task 2 Ask Ss to compare the different situations in conversation A,B,C in the text book and summarize the expressions:
-To meet and greet customers unknown
-To meet and greet regular customers
-To make self-introduction
-To introduce other person
Important points:
Expressions of company name
Expressions of job title
Customs of making introduction
Step 3 Practice: (30’)
Work in groups of three: one acts as a foreign visitor Miss Catherine Higgins, the Marketing Manager of the American chain store Wal-Mart, who is here to discuss the possibility of setting up a store in your city. The second one plays Mr. Robert Zhang, also Marketing Manager of a Chinese investment company. Miss Higgins and Mr. Zhang know each other. The third one is Ms. Michelle Liu, Mr. Zhang’s colleague and the R&D Manager, who’s never met Miss Higgins before. The two Chinese are meeting Miss Higgins at the HuangHua Airport. You exchange greetings, ask about flight, make introductions and drive to the hotel.
Step 3 Summary of the topics at the airport(10’)
Introduction & Greetings
Talk about flight (or business for regular customer)
Help with luggage
Lead the customer to get into the car
Step 4 Homework (5’)
1. pattern drills P.5
2. preview airport formalities
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