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软件简介：
Meeting and greeting at the airport-2 Meeting and greeting at the airport-3 On the way to the hotel-1 On the way to the hotel-2 Hotel English Visiting a factory Introduction to a company-1 Introduction to a company-2 Introduction to products Inquires & offers-1 Inquires & offers-2 教学目标 能力目标： ①学生能知道去机场迎接初次见面的客户前需了解的信息 ②能够单独胜任迎接新客户、问候及自我介绍。 ③能在范听范读课文后回答与课文内容相关的问题和完成情景对话 知识目标： ①掌握迎接新客户需知道的信息点 ②掌握关于介绍、自我介绍、初次见面问候的基本词汇及句型 ③掌握公司名称、职位头衔的相关表达。 重点难点 ①掌握迎接新客户需知道的信息点 ②掌握关于介绍、自我介绍、初次见面问候的基本词汇及句型 项目任务 及 训练方法 ①通过讨论让学生分析迎接新客户前须掌握的信息。 ②让学生谈谈迎接客户时可与客户交谈的话题 ③能范听对话，并就对话内容回答问题 ④情景对话 作业布置 Preview conversations 教 具 课后小结 学生讨论积极，教学效果好 Teaching steps Step 1 Lead-in ( 15’ ) Task 1 What should you prepare if you are assigned a task to meet your manager’s customer (you have never seen) with a driver at the airport? After Ss discussion, summarize the points: -Personal information for recognizing: most important: phone number -Flight information -A sign board with customer’s name Task 2 What should you say after recognizing the customer? to make sure he or she is the right person to meet: Excuse me, are you… If I’m not mistaken, you must be… Introductions: I’m…, from… My name is…, our manager… sent me to airport to meet – Greeting: How do you do! Task 3 What can you talk about at the airport after greeting? Step 2 Demonstration: (30’) Task 1 Video Course (Meeting Mr. Prosley at the airport) Task 2 Ask Ss to compare the different situations in conversation A,B,C in the text book and summarize the expressions: -To meet and greet customers unknown -To meet and greet regular customers -To make self-introduction -To introduce other person Important points: Expressions of company name Expressions of job title Customs of making introduction Step 3 Practice: (30’) Work in groups of three: one acts as a foreign visitor Miss Catherine Higgins, the Marketing Manager of the American chain store Wal-Mart, who is here to discuss the possibility of setting up a store in your city. The second one plays Mr. Robert Zhang, also Marketing Manager of a Chinese investment company. Miss Higgins and Mr. Zhang know each other. The third one is Ms. Michelle Liu, Mr. Zhang’s colleague and the R&D Manager, who’s never met Miss Higgins before. The two Chinese are meeting Miss Higgins at the HuangHua Airport. You exchange greetings, ask about flight, make introductions and drive to the hotel. Step 3 Summary of the topics at the airport(10’) Introduction & Greetings Talk about flight (or business for regular customer) Help with luggage Lead the customer to get into the car Step 4 Homework (5’) 1. pattern drills P.5 2. preview airport formalities |
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