课题1 Part I The Front Office， Unit 1 Room Reservation
Dialogue A Telephone Reservations
课题2 Part I The Front Office， Unit 1 Room Reservation
Dialogue B Fully Booked
课题3 Part I The Front Office， Unit 1 Room Reservation
Reading Activity and Grammar Focus
课题4 Part I The Front Office， Unit2 Checking In
Dialogue A A Guest with an Advance Reservation Checks In
课题5 Part I The Front Office， Unit2 Checking In
Dialogue B Registering Tour Group
课题6 Part I The Front Office， Unit2 Checking In
Reading Activity and Grammar Focus
课题7 Part I The Front Office， Unit2 Checking In
Practicing and Exercise
课题8 Part I The Front Office， Unit3 Bell Service(一)
Dialogue A Showing a Guest to the Room
课题9 Part I The Front Office， Unit3 Bell Service(一)
Reading Activity and Grammar Focus
课题10 Part I The Front Office， Unit3 Bell Service(一)
Practicing and Exercises
课题11 Part I The Front Office， Unit 4 Bell Service(二)
Dialogue A Hiring a Taxi
课题12 Part I The Front Office， Unit 4 Bell Service(二)
Dialogue B Directing the Way
课题13 Part I The Front Office， Unit 4 Bell Service(二)
Reading Activity and Grammar Focus
课题14 Part I The Front Office，Unit 4 Bell Service(二)
Practicing and Exercises
课题15 Part I The Front Office， Unit 5 Concierge Service
Dialogue A Taking a Message
课题16 Part I The Front Office，Unit 5 Concierge Service
Dialogue B Buying Flight Tickets
课题17 Part I The Front Office，Unit 5 Concierge Service
Reading Activity and Grammar Focus
课题18 Unit 5 Concierge Service
Practicing and Exercises
课题19 Part I The Front Office， Unit 6 Checking Out
Dialogue A Checking Out
课题20 Part I The Front Office， Unit 6 Checking Out
Dialogue B Exchanging Foreign Currencies
课题21 Part I The Front Office， Unit 6 Checking Out
Reading Activity and Grammar Focus
课题22 Part I The Front Office， Unit 7 The Business Center
Dialogue A Copying Service and Sending Faxes
课题23 Part I The Front Office， Unit 7 The Business Center
Dialogue B The Internet Service
课题24 Part I The Front Office，Unit 7 The Business Center
Reading Activity and Grammar Focus
课题25 Part III Housekeeping Department, Unit 1 Receiving Guests
Unit A Guiding Guests to Their Rooms
课题26 Part III Housekeeping Department, Unit 1 Receiving Guests
Unit B Introducing the Room Service
课题27 Part III Housekeeping Department
Unit 1 Reading Activity and Exercises
课题28 Part III Housekeeping Department
Unit 1 Oral English Practicing and Test
课题29 Part III Housekeeping Department, Unit 1 Receiving Guests
Comprehensive Reading--Large Cities
课题30 Part III Housekeeping Department，Unit 2 Room Cleaning
Dialogue A Making up the Room
课题31 Part III Housekeeping Department，Unit 2 Room Cleaning
Dialogue B Turn-down Service
课题32 Part III Housekeeping Department
Unit 2 Reading Activity and Exercises
课题33 Part III Housekeeping Department
Unit 3 Dialogue A Providing Service for Guests (I)
课题34 Part III Housekeeping Department
Unit 3 Dialogue B Providing Service for Guests (II)
课题35 Part III Housekeeping Department
Unit 3 Oral English Practicing and Test

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